At ITLaw, your trust is our priority. As a provider of legal services tailored to the tech sector, we recognize the importance of protecting your personal and business data. This Privacy Policy explains how we collect, use, and safeguard information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where relevant, the General Data Protection Regulation (GDPR).
In the course of our work with clients and users of our website, we may collect:
Personal & Professional Data: Name, email, phone number, company name, position/title, and jurisdiction.
Service-Related Data: Information about your business, software assets, intellectual property documents, agreements, or compliance reports voluntarily submitted for review.
Communication Records: Client intake forms, consultation notes, messages, and email history.
Billing Details: Invoicing records, payment confirmations (processed via secure payment processors).
Technical Metadata: IP address, browser type, platform usage logs, and timestamps for client portal sessions.
We collect and use your data to:
Provide legal services relating to software licensing, IP protection, and tech compliance.
Maintain internal records of your case history, documents, and communications.
Fulfill legal obligations (e.g., accounting, conflict checks, AML compliance).
Improve our website, client experience, and educational content.
Send service-related notices, billing information, or policy updates.
We do not sell or trade your data. Information is only shared when required by law or explicitly authorized by you.
If you reside in the EU/UK, your personal data is processed based on:
Consent – for marketing or optional webinar invitations.
Contractual necessity – for delivering legal advice or services.
Legal obligation – to comply with tax, anti-fraud, and professional duties.
Legitimate interest – to protect our firm, enhance service delivery, and monitor platform usage securely.
Under PIPEDA and GDPR, you have the right to:
Access and receive a copy of your personal data.
Correct inaccurate or outdated records.
Request deletion of data (unless prohibited by legal obligations).
Withdraw consent where applicable.
Submit complaints to the Office of the Privacy Commissioner of Canada or your local authority.
To make a request: [email protected]
We store information on secure cloud servers in Canada and select trusted jurisdictions. We retain client data:
For active engagements and up to 7 years thereafter (for regulatory compliance)
In encrypted archives, with restricted internal access
With secure deletion or anonymization after the retention period
Our website uses cookies for:
Portal authentication
Basic analytics and traffic analysis (Google Analytics or similar)
Performance optimization
You may disable cookies via your browser or manage preferences through our banner.
In cases where data may be transferred or accessed across borders (e.g., cloud services), we ensure equivalent protections through mechanisms like Standard Contractual Clauses (SCCs) or secure Canadian data centres.
For privacy-related questions:
Email: [email protected]
Phone: +1 (604) 370-4588
Address: 9951 Williams Rd #105, Richmond, BC V7A 1H3, Canada